How to Fix Roku error code 005

How to Fix Roku Error Code 005? | Problem Solved 2020

Roku is one of the most popular streaming media players available out there. However, it is very common to experience errors and issues while using the device. One such error while using the Roku is error 005.

Most of the Roku users come across this problem and is one of the most asked error codes in the complaint forums. So, if you are facing a similar error then do not worry as this problem can be easily resolved by following the troubleshooting solutions.


The Roku error 005 usually occurs with software failure so make sure to update the device very carefully.

In this blog, we have covered in detail the solutions that can help you with how to fix Roku error code 005. 

However, if you are new and are experiencing this problem then we recommend getting in touch with the Roku support team for help and assistance.


What is Roku Error Code 005?

So, you are most likely to come across this error when you are downloading and installing a software update. Usually, this happens because of network-related issues.

It is important to update the Roku device to the latest version to install the latest features and resolve technical glitches. 


In most cases. Roku checks for updates after 24 hours but you can also manually check if there is any update required. But if the update fails then you will face this error on your screen.

However, if you follow the troubleshooting solutions then you can easily fix this error. However, if you are facing any difficulty while following the solutions then get in touch with the Roku support team for help and assistance.


How to Fix Roku Error Code 005? | Troubleshooting Solutions

Here are the steps that you need to follow to resolve the Roku error 005.

Restart the Roku Device

The first thing that you need to be doing is to restart the Roku device. Often a quick restart is all you need to resolve the issue with the Roku.

  • First, of off, take out the plug of the Roku and then turn it off.
  • Wait for a minute until the device power cycles.
  • Now, check if the Roku error 005 is resolved or the problem persists.

Use a Wired Connection

  • To resolve the Roku error 005, you can try using an ethernet cable connection to connect the Roku with the router. Ethernet cables can help in fixing most of the Roku errors that are related to the connectivity.

Change the Protocol Settings

It is one of the main reasons why you may come across this problem. To resolve this error, you must get in touch with the Roku support team for help and assistance.


Check the Roku Server Status

Many times, you may come across problems while using Roku if the Roku server status is down. So, make sure to check the Roku server status for Roku. If this is the problem then you need to wait for the error to be resolved from the backend.

What Else can you do?

If you are coming across Roku error 005 then the problem is related to the software update failure problem. It usually happens when there is a slow or interrupted network connection that can result in a software update issue.

The solutions mentioned in this blog will help you troubleshoot the error 005 in Roku. However, if the error is unresolved or you are facing any issue while trying these steps then make sure to contact the Roku support team.


The Roku technicians will help you with how to fix Roku error code 005 immediately. So, that you can enjoy watching your favorite content on the streaming services without any hassle.

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