How to Fix Roku error code 009

A Complete Guide on How to Fix Roku Error Code 009

Roku is one of the best streaming media players available in the market. Whether you want to stream the most hyped TV show on Netflix or watch videos on YouTube, Roku is surely one of the best things out there.

However, many users complain about experiencing issues while using the Roku media player.


It is a common experience of Roku users to come across errors while using the device. One such problem is Roku error 009. This error is called ‘software error’ and also indicates that there is some internet-related problem with the Roku.

You do need to resolve the error immediately to enjoy streaming back on Roku.

So, how to fix Roku error code 009? Well, it is quite simple, all you need is to follow the basic troubleshooting solutions that can help in fixing the problem.


But, if you are new and need immediate help then it is best to get in touch with the Roku support team for help and assistance.

What is Roku Error 009?

Before, knowing how to fix Roku error code 009 it is better to first understand what the Roku error 009 is all about.

If you are seeing Roku 009 error on your screen then it means that there is some problem with the internet.


  • To fix this problem then the first thing that you need to do is to unplug the device, wait for a few minutes and then plug in the device and connect it to the power source. Now, check if the issue is fixed or not.
  • While connecting the device make sure to check the connections and the LED indicator lights are turned on and stable. This is the most basic step for how to fix Roku error code 009 but if it does not resolves the problem follow the solutions mentioned below.

Solutions for How to Fix Roku Error Code 009?

Without any doubt, Roku offers users one of the best streaming services. But sometimes users may come across errors and issues while using the device. If you are also experiencing Roku error 009 then do not worry as it can be easily resolved.


Many times while streaming you may come across this error. It indicates that the Roku device is connected to the router but is not connected to the internet, hence the connectivity-related issue.

Here we have discussed in detail some of the troubleshooting tips that you can follow to resolve the Roku error code 009.

But, if you are in doubt and need immediate help then get in touch with the Roku technical support team.

  • If you are wondering how to fix Roku error code 009 then the first thing that you need to do is to restart the router. Since the issue is with the internet connection, the first troubleshooting solutions. If this does not resolve the problem then you need to proceed further.
  • If the above solutions do not fix the problem then make sure to check the internet connection. The router may be working properly, but the issue is because of the poor network in such a case you need to check the speed of the internet.
  • Try switching to another network is possible. If you are connected to a wireless network, try using an ethernet cable and get a wired connection.
  • Other than that there is a chance that the device you ate using to stream is not working properly. This indicates a technical issue so it is advised to get in touch with the Roku support team for a technical solution on how to fix Roku error code 009.

What else you can do to Resolve Roku Error Code 009?

If the solutions mentioned above are not able to resolve the problem you can try the following things mentioned below.

  • Server Issues: Another important thing that you need to check is if there is an issue with the server. When you turn on the Roku and see a purple screen then the problem may be with the server. You can contact the Roku support team in this situation.
  • Internet Related Problem: A faulty network is one of the most common reasons for this issue. Make sure the internet settings are properly set.
  • Incorrect Activation Code: You need to enter the activation code while adding the channel to the Roku device. If the activation code that is entered is incorrect then it will result in Roku error 009. So, while the Roku setup makes sure to note down the activation code and enter it correctly.

These are some of the basic solutions that can resolve the Roku error 009.

But is the problem is still unfixed and you are thinking how to fix Roku error code 009 then do not worry get in touch with the Roku technical support team for help and more information.

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