How to Fix Roku error code 020: HDCP Error

How to Fix Roku Error Code 020? HDCP Error Resolved

Roku is a popular streaming media player that is known for offering one of the best streaming services available out there.

Whether you want to watch your favorite movie on Netflix or stream football NFL match, Roku is surely the best option for all. Roku media player is known for offering users with an amazing way to pass there time.

 However, all things are not that easy and good. Many people complain about experiencing problems while using Roku. It is a common thing to come across errors now and then while using streaming media players and Roku is no different.


Talking about errors one of the most common errors that you may experience while using Roku is the HDCP error or Roku error 020.

If you are seeing a similar error on the screen then do not worry as you have come to the right place. Here in this blog, we have covered in detail the solutions that you can follow to resolve the Roku HDCP error.


But if you are in hurry or are stuck in between the steps then we recommend getting in touch with the Roku technicians for help.

How to Fix Roku Error code 020? HDCP Error in Roku

Are you seeing an HDCP error on your Roku media player? Well, this error is quite common and can be resolved easily, so do not worry. If you are seeing Roku error code 020 on the screen then it is clear that it is an HDCP error.

HDCP is an abbreviation for High-bandwidth Digital Content Protection, it is a DRM that is set for privacy and security concerns.


So, the Roku HDCP error occurs when the Roku recognizes that the TV content protection technology is not the same as the Roku device. Most of the time the error occurs because of faulty HDCP connection and cables.

But, the good thing is that it is a very common error and can be resolved easily by following basic troubleshooting solutions. 

So, how to fix the Roku Error code 020?


Here are some of the basic solutions that you can follow to resolve the issue.

It can be very frustrating to deal with issues an errors while using the Roku streaming medial player. One such error is Roku 020 but you can easily fix it by following the steps mentioned below.

⦁              Once you turn on the Roku player note that the color of the screen changes to purple. However, if the Roku screen does not turn purple then it is a clear sign that it is because of Roku HDCP error.

Usually, the error occurs because of faulty HDMI cables and can inhibit your streaming experience if unresolved.

⦁              To resolve this problem, take out the HDMI cable from the Roku media player and the TV also. If you have used the HDMI connector then make sure it is also removed.


⦁              Power cycle the TV to which the Roku media player has been connected to and make sure to unplug it.

⦁              Unplug the Roku power cable and attach the HDMI cable with the Roku player and make sure it is properly attached to the TV and the Roku device power cable. Now, the Roku device is switch on. This shall help in fixing the Roku HDCP error.

If the HDCP unauthorize content is not enabled then you are most likely to see a purple screen then it is because of loose or damaged HDMI cable.

In case, you are seeing the HDCP error on the screen for the first time then it is also possible the TV does not support it.  Follow the steps mentioned below for how to fix Roku error code 020:


⦁              Unplug the HDMI connectors on the TV as well as the Roku player.

⦁              Unplug the Roku and the TV for at least 40 seconds.

⦁              Then reconnect it properly.

⦁              Plugin the TV and the Roku device.

⦁              Now turn it on.

⦁              If the HDCP error is still unresolved then try using another HDMI cable to fix the error.

Here we have discussed in detail the solutions that you can try to resolve the Roku HDCP error or the Roku error code 020. But, if the problem is still unresolved you surely need help from the Roku technicians.

Get in touch with the Roku support team for a technical solution to resolve the problem.

Roku is a popular streaming media player that is known for offering one of the best streaming services available out there.


Whether you want to watch your favorite movie on Netflix or stream football NFL match, Roku is surely the best option for all. Roku media player is known for offering users with an amazing way to pass there time.

 However, all things are not that easy and good. Many people complain about experiencing problems while using Roku. It is a common thing to come across errors now and then while using streaming media players and Roku is no different.

Talking about errors one of the most common errors that you may experience while using Roku is the HDCP error or Roku error 020.

If you are seeing a similar error on the screen then do not worry as you have come to the right place. Here in this blog, we have covered in detail the solutions that you can follow to resolve the Roku HDCP error.

But if you are in hurry or are stuck in between the steps then we recommend getting in touch with the Roku technicians for help.


How to Fix Roku Error code 020? HDCP Error in Roku

Are you seeing an HDCP error on your Roku media player? Well, this error is quite common and can be resolved easily, so do not worry. If you are seeing Roku error code 020 on the screen then it is clear that it is an HDCP error.

HDCP is an abbreviation for High-bandwidth Digital Content Protection, it is a DRM that is set for privacy and security concerns.

So, the Roku HDCP error occurs when the Roku recognizes that the TV content protection technology is not the same as the Roku device. Most of the time the error occurs because of faulty HDCP connection and cables.

But, the good thing is that it is a very common error and can be resolved easily by following basic troubleshooting solutions. 

Follow the steps mentioned below for how to fix Roku error code 020:


⦁              Unplug the HDMI connectors on the TV as well as the Roku player.

⦁              Unplug the Roku and the TV for at least 40 seconds.

⦁              Then reconnect it properly.

⦁              Plugin the TV and the Roku device.

⦁              Now turn it on.

⦁              If the HDCP error is still unresolved then try using another HDMI cable to fix the error.

Here we have discussed in detail the solutions that you can try to resolve the Roku HDCP error or the Roku error code 020.


But, if the problem is still unresolved you surely need help from the Roku technicians. Get in touch with the Roku support team for a technical solution to resolve the problem.

Roku Help & Support

Leave a Comment